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STUDENT CONTRACT

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Student Enrolment Agreement

Ensure you understand the course terms, fees, refund policies, and student responsibilities before enrolment.

✅ Transparent Fees
✅ Refund Protection
✅ SkillsFuture & SCTP Compliant
✅ Secure Enrolment Process

ABOUT AGREEMENT

Why this contract matters

This agreement outlines:

  • Course information
  • Fee payment arrangements
  • Refund policies
  • Student obligations
  • Special SCTP requirements (if applicable)

The contract is between ASK Training Pte Ltd and the enrolled student (or parent/legal guardian if under 18).

Definitions and Interpretation
Cooling-Off Period Shall refer to the period of ten (10) calendar days commencing from and including the date of this Contract.
Course Shall refer to the course described in Schedule A.
Course Fee Shall refer to the compulsory fees to be charged by the PEI on account of the student’s undertaking of the Course and as stated in Schedule B.
Course Commencement Date Shall refer to the date of commencement of the Course as scheduled by the PEI and shall be as stated in Item 4 of Schedule A.
Course Completion Date Shall refer to the date of completion of the course as scheduled by the PEI, and shall be as stated in Item 5 of Schedule A.
Course Confirmation Date Shall mean the date on which the Course is formally confirmed by the PEI. Confirmation of the Course, including the scheduled class venue, shall be communicated to the Student via a confirmation email sent to the Student’s registered email address.
Developer/Proprietor Shall refer to the person who developed the course, or who is the proprietor of the Course, as stated in Item 8 of Schedule A.
ICA Shall have the meaning assigned to it in Clause 3.1(e).
Miscellaneous Fees Shall refer to non-compulsory fees potentially chargeable by the PEI on account of, or arising from, the student’s undertaking of the Course, and as described in Schedule C.
Permitted Course Duration Shall refer to the permitted duration of the Course starting on and from the Course Commencement Date and ending on the Course Completion Date (both dates inclusive).
Private Education Mediation-Arbitration Scheme Shall refer to the dispute resolution scheme under the Private Education (Dispute Resolution Schemes) Regulations 2016.
Refund Event Shall have the meaning assigned to it in Clause 3.1.
SWDA Shall refer to the Skills and Workforce Development Agency established pursuant to Section 3 of the Skills and Workforce Development Agency Act 2016.
Student’s Pass Shall be as described on www.ica.gov.sg or such other website which operates in lieu thereof.
2.1
The PEI shall provide the Course as set out in Schedule A to the Student. The PEI shall not make any change to any details of the Course set out in Schedule A unless it has obtained the prior written consent of the Contracting Party and, where required under the Private Education Act 2009 or the subsidiary legislation thereunder, the prior written consent of SWDA.
For the avoidance of doubt, if it is stated in Schedule A that the Course includes industrial attachment, the PEI shall use reasonable endeavours to ensure that such industrial attachment is provided to the Student.
2.2
The PEI represents and warrants that:
(a) The person stated in Item 8 of Schedule A is the Developer/Proprietor of the Course and that the PEI has obtained all necessary permissions, licenses and approvals for the provision of the Course to the Student.
(b) It has obtained SWDA’s permission to conduct the Course and that it has not made any such changes to the Course which would require it to re-apply to SWDA for permission to conduct the Course.
(c) The PEI has verified that the Student meets the Course entry requirements set out in Item 10 of Schedule A.
(d) The information set out in Items 1 to 5 and 7 to 17 of Schedule A is correct, complete and not inconsistent with the details submitted to the SWDA to obtain its permission to provide the Course.
2.3
PEI undertakes that the Student will be awarded or conferred the qualification stated in Item 7 of Schedule A by the organisation named in Item 9 of Schedule A upon the Student’s successful completion of the Course, and having met all the requirements of the award/qualification.
2.4
The parties agree that Schedule B and Schedule C set out all fees payable (potentially or otherwise) by the Contracting Party to the PEI for the Course or arising from the Student’s undertaking of the Course. For avoidance of doubt, Schedule B and Schedule C do not include liquidated damages payable as specified in Clauses 5.4 and 6.1 should the Student fail to comply with his/her undertakings.
Signature of student
Page 4 of 16
2.5
The Contracting Party shall pay the Course Fees in the amount and by the timelines as stated in the instalment schedule in Schedule B and the Miscellaneous Fees as per the timelines stated in each invoice for the Miscellaneous Fees issued by the PEI to the Contracting Party.
The PEI considers a payment made seven (7) days after the scheduled due date(s) in Schedule B for the Course Fees and seven (7) days after the scheduled due date(s) in the invoices for the Miscellaneous Fees as late. The PEI will explain to the Student its policy for the late payment of Course Fees and Miscellaneous Fees, and any impact on the Course/module completion (if applicable).
3.1
The PEI will notify the Student in writing within three (3) working days after becoming aware of any of the following (each a “Refund Event”):
(a) It cannot commence the provision of the Course on the Course Commencement Date;
(b) It cannot complete the provision of the Course by the Course Completion Date;
(c) The Course will be terminated before the Course Completion Date;
(d) The Student does not meet the course entry or matriculation requirements as stated in Schedule A; or
(e) The Immigration & Checkpoints Authority of Singapore (the “ICA”) rejects the Student’s application for the Student’s Pass.
3.2
Where any of the Refund Events in Clause 3.1(a) to (c) above has occurred:
(a) The PEI shall use reasonable efforts to make alternative study arrangements for the Student and shall propose such alternative study arrangements in writing to the Contracting Party, within ten (10) working days of informing the Contracting Party of the Refund Event.
(b) If the Contracting Party accepts such alternative study arrangements, the PEI shall set forth such alternative study arrangements in a written contract and this Contract shall automatically terminate on the date that such new written contract comes into effect.
Signature of student
Page 5 of 16
(c) If the PEI does not propose alternative study arrangements to the Contracting Party within the time stipulated in Clause 3.2(a) above, or the Contracting Party does not accept such alternative study arrangements, the Contracting Party may forthwith terminate this Contract by way of a written notice to the PEI.
3.3
Where any of the Refund Events in Clauses 3.1(d) to (e) has occurred, the PEI shall forthwith terminate this Contract by way of a written notice to the Contracting Party.
3.4
If the Contract is terminated pursuant to Clause 3.2(b) read with Clause 3.1(a), the PEI shall refund all Course Fees and Miscellaneous Fees paid by the Contracting Party within seven (7) working days of the termination.
3.5
If the Contract is terminated pursuant to Clause 3.2(b) read with either Clause 3.1(b) or Clause 3.1(c), the PEI shall refund the Course Fees and Miscellaneous Fees in proportion to the uncompleted portion or duration of the Course, whichever is higher, to the Contracting Party within seven (7) working days of the termination.
3.6
If the Contract is terminated pursuant to Clause 3.3 or Clause 3.2(c) read with Clause 3.1(a), the PEI shall refund all Course Fees and Miscellaneous Fees paid by the Contracting Party within seven (7) working days of the termination.
3.7
If the Contract is terminated pursuant to Clause 3.2(c) read with either Clause 3.1(b) or Clause 3.1(c), the PEI shall refund the Course Fees and Miscellaneous Fees in proportion to the uncompleted portion or duration of the Course, whichever is higher, to the Contracting Party within seven (7) working days of the termination.
3.8 Refund for Withdrawal During the Cooling-Off Period:
Notwithstanding anything herein contained, the Contracting Party shall be entitled to, without any liability whatsoever to the PEI, forthwith terminate the Contract at any time within the Cooling-Off Period by way of a written notice to the PEI. The PEI shall return all Course Fees and Miscellaneous Fees paid to it within seven (7) working days of the receipt of the written notice.
3.9 Refund for Withdrawal Outside the Cooling-Off Period:
Without prejudice to Clauses 3.1 to 3.8 above, the Contracting Party may terminate the Contract at any time before the Course Completion Date by providing a written notice to the PEI. Upon receipt of such notice, the PEI shall within seven (7) working days, refund to the Contracting Party such amount (if any) as determined in accordance with Schedule D.
3.10
Cooling-Off Period is not applicable upon the confirmation of the course i.e. upon the Course confirmation Date.
4.1
This Contract shall be interpreted in accordance with the laws of Singapore. Subject to the Private Education (Dispute Resolution Schemes) Regulations 2016, the courts of Singapore shall have exclusive jurisdiction to settle any claim, dispute or disagreement arising out of or relating to this Contract.
4.2
If any provision of this Contract is adjudged to be illegal, invalid or unenforceable, in whole or in part, such provision or part of it shall, to the extent that it is illegal, invalid or unenforceable, be deemed not to form part of this Contract and shall not affect the validity, legality and enforceability of the remainder of this Contract.
4.3
The PEI shall treat all personal information provided by the Student or Contracting Party as strictly confidential and shall not disclose any such personal information to any third-party, unless it has obtained the prior written consent of the Contracting Party or such disclosure is required under the law.
4.4
This Contract contains the whole agreement between the parties in respect of its subject matter and supersedes all previous discussions, correspondences and understanding between the parties in respect of such subject matter.
4.5
In no event shall any delay, failure or omission on the part of either party in exercising any right, power, privilege, claim or remedy arising under or pursuant to this Contract constitute a waiver of that right, power, privilege, claim or remedy, unless expressly given in writing. No waiver of a breach of this Contract shall be deemed to be a waiver of any other or subsequent breach of this Contract.
4.6
If this Contract is also signed in or translated into any language other than English, the English language version shall prevail in the event of any inconsistency.
4.7
A person who is not a party to this Contract shall have no right under the Contracts (Right of Third Parties) Act 2001 to enforce any of its terms.
4.8
The Student shall not enter into any arrangement, take any action, or omit any act with the intention or effect of avoiding, circumventing, or rendering ineffective any obligation under this Agreement.
5.1
The provisions of this Clause 5 shall apply only to Students enrolled in the SkillsFuture Career Transition Programme (“SCTP”).
5.2
The Student acknowledges that the SCTP program is intended to improve the employability of the Student by helping them acquire industry-relevant skills and transition into new sectors. Therefore, the PEI requires the Student to undertake to, if the Student is unemployed after the completion of the Course:
5.2.1 Take all reasonable steps to obtain a related/ relevant job; and
5.2.2 To consider any job opportunities which the PEI informs the Student about. The Student must inform the PEI whether the Student is accepting or rejecting the job opportunity within 7 calendar days of being informed by the PEI. If the Student rejects the job opportunity, the Student shall provide reason(s) in writing on why the Student is making this rejection.
5.3
The Student acknowledges that the PEI is required to report post-course employment outcomes to SWDA. Accordingly, the Student undertakes to provide updates to the PEI’s Career Services Department upon request on their employment status after the course. The information requested could include evaluation forms, the number of job interviews attended, employment status, copies of employment contracts or pay-slips (or equivalent) and any other information required by SWDA.
5.4
Failure to comply with Clauses 5.2 and/or 5.3 shall be deemed a material breach of this Contract. In such an event, the Student shall be liable to pay the PEI liquidated damages equivalent to the sum of SGD 500.00 (subject to prevailing GST) for each breach. The parties agree this sum is a genuine pre-estimate of the administrative costs and reputational losses the PEI may suffer due to the Student’s non-compliance.
6.1
The Student has to complete the Course within the stipulated Course Completion Date in Schedule A. In the case of an approved deferment, the Student must complete the Course within 3 months after the Course Completion Date. A written request for deferment shall not be construed as a notice of withdrawal or termination under Clause 3.9.
6.2
Where the Student fails to complete a Course, including failing to complete within the stipulated timelines, the Student shall be liable to pay the PEI liquidated damages equivalent to 10% of the Full Course Fees stipulated in Schedule B (subject to prevailing GST). The parties agree this sum is a genuine pre-estimate of the overhead fees, administrative costs, and reputational losses the PEI may suffer due to the Student’s non-compliance.