(SCTP) Diploma in Infocomm Technology – Infrastructure and Operations)

Upon completion of this course, trainees should be able to demonstrate their skills and knowledge to:

• Discuss the key aspects of the Enterprise Architecture framework, covering a comprehensive overview of the Enterprise Architecture standard, the core principles of Enterprise Architecture, the architecture framework’s layout.
• Discuss how to transition from the Foundation Architecture to a tailored architecture specific to an organisation.
• Discuss how to leverage the elements of the Foundation Architecture and other relevant architecture components and building blocks within the Enterprise Architecture Cyclical Process (EACP).
• Describe the tools, methods, techniques and architecture repositories in constructing an Enterprise Architecture.
• Examine the importance of governance within the EACP process and its relevance in various aspects of the Architecture process.
• Discuss the process of dispensation via the Architecture Board and major stakeholder.

Upon completion of this course, trainees should be able to:

• Articulate the components of infrastructure planning, including analysing stakeholder requirements and strategically developing IT infrastructure within an organisational context.
• Design robust and scalable IT infrastructures that reliably meet performance expectations by selecting appropriate architectures for servers, networks, storage, and data backup/recovery methods.
• Apply knowledge of virtualisation and cloud technologies to select appropriate cloud service models and deploy infrastructure effectively in cloud-based projects.
• Evaluate the IT security policies, authentication, and authorisation mechanisms in identity and access management to address threats and vulnerabilities, including fulfilling the regulatory and audit compliance requirements.
• Discuss key IT service delivery frameworks and methodologies, including ITIL and COBIT, change management, and release practices, enabling them to manage SLAs effectively for enhanced organisational efficiency and customer satisfaction.
• Enhance system or network efficiency and responsiveness by identifying and mitigating performance bottlenecks, implementing monitoring solutions, and utilising performance metrics to proactively address potential issues in a high-performance IT environment.
• Document and communicate complex infrastructure designs effectively, including capturing system architecture, configuration, and operational procedures to convey technical information clearly within cross-functional teams.

Upon completion of this course, trainees should be able to demonstrate their skills and knowledge to:

• Comprehend the significance of business continuity.
• Discuss the key components and steps in creating a Business Continuity Plan.
• Conduct risk assessments and business impact analyses through hands-on practice.
• Prepare an adaptable Business Continuity Plan.
• Analyse the impact of technology on business continuity and disaster recovery planning.
• Comprehend and integrate the considerations for Disaster Recovery Planning with Business Continuity Planning.
• Discuss the international standards and best practices in Business Continuity and
  Disaster Recovery planning.
• Comprehend compliance and regulatory requirements.

Upon completion of this course, trainees should be able to demonstrate their skills and knowledge to:

• Analyse both the basic elements and broader aspects of information security and cybersecurity.
• Analyse security control, access control, authentication methods and factors to identify and assess their effectiveness.
• Discuss key frameworks employed in security, analyse security policies, regulations, standards, and applicable legislation to ensure compliance and robust protection measures.
• Analyse the enterprise security architecture.
• Analyse the virtualisation and cloud security.
• Analyse various threat vectors and the corresponding intelligence and research sources to differentiate and understand their implications.
• Analyse various security concerns associated with vulnerabilities.
• Evaluate the types of attacks associated with social engineering.
• Analyse and contrast the different types of potential indicators to determine the type of attack methods.
• Investigate threat hunting practices and vulnerability scans to comprehensively analyse their details and implications.
• Analyse and examine penetrating testing concepts.
• Describe essential terminology, ethical hacking principles, and hacker classifications to understand the ethical hacking landscape.
• Examine the five stages of ethical hacking and the terminology of the Cyber Kill Chain methodology.

Upon completion of this course, trainees should be able to demonstrate their skills and knowledge to:

• Discuss key elements of the project management framework, including identifying the project stakeholders, common tools and techniques, and defining project success.
• Discuss the role of project managers.
• Outline the framework for project integration management, including the creation of a project charter to initiate projects formally and the development of Project
  Management Plans, emphasising their content and formulation methods.
• Explain how project execution relates to planning, the process of monitoring and controlling a project, and the significance of developing and adhering to robust procedures for project closure.
• Detail the process of planning scope management and the methods for collecting and documenting requirements.
• Explain the process of developing a Work Breakdown Structure (WBS) and the importance of controlling project scope.
• Outline the process of planning schedule management and defining activities essential for developing project schedules.
• Demonstrate the use of tools for activity duration planning and the application of Gantt charts for schedule planning and tracking updates.
• Describe the concept of risk in project management, including the process of identifying risks, and the creation of a risk register and risk report.
• Discuss qualitative risk analysis and how to calculate them.
• Discuss the methodologies for monitoring project risks and addressing them through various risk response strategies.
• Evaluate the three methodologies by discussing their purposes and comparing their advantages.

Upon completion of this course, trainees should be able to demonstrate their skills and knowledge to:

• Articulate the Infrastructure as Code (IaC) concept and differentiate between orchestration and automation, including assessing the benefits and challenges associated with IaC.
• Apply the essential skills in writing and executing PowerShell scripts to be used for On-Premise or Cloud environments.
• Setup the environment to enable IaC implementations.
• Manage automation through ARM templates and Azure Blueprints.
• Configure automation through Desired State Configuration on supported Windows Machines.

• Capstone Project Overview
• Legal and ethical implications of cybersecurity practices
• Hands-on Cybersecurity Tools and Techniques
• Capstone Project Documentation
• Capstone Project final Presentation