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Diploma in Infocomm Technology (Infrastructure & Operations)

Become a competent digital marketer in 7 modules (4 months) and earn a Diploma in Digital Marketing
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Programme Info

The Diploma in IT Infrastructure and Operations aims to equip the trainees with advanced knowledge and skills in managing and optimising IT infrastructure. It consists of eight structured and progressive modules, including a capstone project aiming to equip the trainees with the essential skills and knowledge to conduct a thorough vulnerability assessment and penetration testing for a designated small business or organisation.

Why Learn With Us?

  • Industry-recognised WSQ Statement of AttainmentsIndustry-recognised WSQ Statement of Attainments
  • Comprehensive, up-to-date curriculum and coursewareComprehensive, up-to-date curriculum and courseware
  • Real-world hands-on projectsReal-world hands-on projects
  • Career advisory and resources support Career advisory and resources support
  • Module 1: IT Infrastructure and Operations
  • Module 2: Enterprise Architecture and Design
  • Module 3: IT Infrastructure Planning and Optimisation
  • Module 4: IT Disaster Recovery and Business Continuity
  • Module 5: Advanced IT Security and Cybersecurity
  • Module 6: IT Project Management
  • Module 7: IT Infrastructure Automation and Orchestration
  • Module 8: Capstone Project (Audit or Design IT Infrastructure)

Module 1: IT Infrastructure and Operations

In the rapidly evolving digital landscape, the backbone of any successful organisation is its IT infrastructure and operations. This comprehensive course is designed to equip learners with the extensive knowledge and skills necessary to lead and innovate in the field of IT Infrastructure and Operations. Emphasising practical management strategies, clear objectives, and thorough maintenance practices, this course covers the crucial components of a robust IT framework, including storage solutions, backup techniques, and cloud technology.

Topics Covered

  • Learning Unit 1: Functions of IT Infrastructure (in organisations or businesses)
  • Learning Unit 2: IT Operations Management
  • Learning Unit 3: Networking Fundamentals
  • Learning Unit 4: Server and System Administration 
  • Learning Unit 5: Storage and Data Management 
  • Learning Unit 6: Cloud Computing 
  • Learning Unit 7: IT Service Management (ITSM)

Learning Outcomes

By the end of this course, you will possess a comprehensive understanding and proficiency in various facets of IT infrastructure and operations, including recognising functions, analysing components, distinguishing operational environments, discussing management functions, evaluating network design and security, managing servers and hardware, virtualisation, storage technologies, data management principles, cloud computing, IT service management practices, incident resolution methodologies, and overall ITSM lifecycle.

Module 2: Enterprise Architecture and Design

The Enterprise Architecture and Design course explores the globally recognized TOGAF framework, equipping participants with practical skills to tailor architectural frameworks and understand governance practices. Ideal for IT professionals and business enthusiasts, this course enables learners to confidently address complex architectural challenges and drive organisational success.

Topics Covered

  • Learning Unit 1:Introduction on Enterprise Architecture
  • Learning Unit 2: Architecture Development Method (ADM)
  • Learning Unit 3: Architecture Design and Analysis Techniques
  • Learning Unit 4: Enterprise Architecture Governance

Learning Outcomes

By the end of the module, you will demonstrate a thorough understanding of the TOGAF framework, including its core principles, architecture layout, and elements, along with the ability to transition from the Foundation Architecture to tailored organisational architectures, leverage components within the ADM, utilise tools and methods for constructing Enterprise Architecture, and recognise the significance of governance and dispensation processes in the Architecture Development Method (ADM).

Module 3: IT Infrastructure Planning and Optimisation

The IT Infrastructure Planning & Optimisation course equips participants with the skills to plan, design, and optimise efficient IT infrastructures. Covering strategic design, capacity planning, and performance optimization, the course prepares learners to develop scalable and cost-effective infrastructure solutions, supporting business growth and innovation.

Topics Covered

  • Learning Unit 1: Introduction to IT Infrastructure Planning
  • Learning Unit 2: Infrastructure Design and Architecture
  • Learning Unit 3: Virtualisation and Cloud Infrastructure
  • Learning Unit 4: IT Infrastructure Security and Compliance
  • Learning Unit 5: Service Management
  • Learning Unit 6: Performance Optimisation and Monitoring
  • Learning Unit 7: Infrastructure Documentation and Communication

Learning Outcomes

By the end of the module, you will demonstrate proficiency in infrastructure planning, design, and implementation within organisational contexts, including stakeholder analysis, architecture selection, virtualisation, and cloud deployment. You will also possess skills in evaluating and implementing IT security measures, understanding service delivery frameworks such as ITIL and COBIT, optimising system and network performance, and effectively documenting and communicating complex infrastructure designs for cross-functional teams.

Module 4: IT Disaster Recovery and Business Continuity

This intensive course is tailored for professionals aiming to master IT Disaster Recovery and Business Continuity. It delves into advanced concepts, practical problem-solving methodologies, and the development of diagnostic skills essential for effectively managing and responding to IT-related disruptions. This course emphasises a collaborative learning experience and hones effective communication skills, making it ideal for IT professionals, project managers, risk managers, and those involved in crisis management and organisational resilience.

Topics Covered

  • Learning Unit 1: Business Continuity Planning
  • Learning Unit 2: IT Disaster Recovery Planning

Learning Outcomes

By the end of the module, you will demonstrate proficiency in business continuity principles, conducting risk assessments, creating adaptable plans, integrating disaster recovery considerations, and understanding technology’s impact on continuity planning, while also discussing international standards and compliance requirements.

Module 5: Advanced IT Security and Cybersecurity

The Advanced IT Security and Cybersecurity course equips professionals with expertise in advanced threat detection, vulnerability assessment, and ethical hacking. Covering key frameworks like MITRE ATT&CK, the course offers hands-on experience with cutting-edge tools, real-world simulations, and case studies to prepare participants for tackling modern cyber threats and implementing robust security strategies.

Topics Covered

  • Learning Unit 1: Cyber Security Concepts
  • Learning Unit 2: Architecture and Design
  • Learning Unit 3: Threats, Attacks and Vulnerabilities
  • Learning Unit 4: Cyber Security Attack Indicators
  • Learning Unit 5: Security Assessments and Penetration Testing

Learning Outcomes

By the end of the module, you will possess advanced knowledge and skills in information security and cybersecurity, including analysis of security controls, threat vectors, ethical hacking principles, and vulnerability scans, enabling them to effectively assess and address security concerns within organisational contexts.

Module 6: IT Project Management

The IT Project Management course provides essential knowledge on managing IT projects, covering methodologies and techniques for project planning, execution, and stakeholder communication. By course end, participants will be equipped to apply best practices and lead successful IT projects within budget and schedule.

Topics Covered

  • Learning Unit 1: Introduction to Project Management
  • Learning Unit 2: Project Integration Management
  • Learning Unit 3: Project Scope Management
  • Learning Unit 4: Project Schedule Management
  • Learning Unit 5: Project Risk Management
  • Learning Unit 6: Type of project management methodologies

Learning Outcomes

By the end of the module, you will demonstrate proficiency in project management fundamentals, including stakeholder identification, project planning and execution, scope and schedule management, risk assessment and mitigation, and adherence to project closure procedures, facilitating effective project implementation within organisational contexts.

Module 7: IT Infrastructure Automation and Orchestration

The IT Infrastructure Automation and Orchestration course teaches essential skills for automating cloud deployments using Azure PowerShell cmdlets. Participants will learn to provision Azure services, automate management tasks, and build virtual environments, gaining the expertise to optimise IT operations with controlled, auditable, and scalable automation solutions.

Topics Covered

  • Learning Unit 1: Introduction to IT infrastructure Automation and Orchestration
  • Learning Unit 2: Command-line Shell and PowerShell scripting language
  • Learning Unit 3: Infrastructure as Code Fundamentals
  • Learning Unit 4: Automation via PowerShell, ARM Templates and Azure Blueprints
  • Learning Unit 5: Configuration management via PowerShell Desired State Configuration (DSC)

Learning Outcomes

By the end of the module, you will demonstrate proficiency in Infrastructure as Code (IaC) concepts, including differentiation between orchestration and automation, and apply essential skills in scripting with PowerShell for both On-Premise and Cloud environments, enabling setup and management of IaC implementations through ARM templates, Azure Blueprints, and Desired State Configuration for Windows Machines.

Module 8: Capstone Project (Audit or Design IT Infrastructure)

The Capstone Project module comprises five learning units that aim to equip the trainees with the essential skills and knowledge to conduct a thorough vulnerability assessment and penetration testing for a designated small business or organisation.

Learning Units

  • Capstone Project Overview
  • Legal and ethical implications of cybersecurity practices
  • Hands-on Cybersecurity Tools and Techniques
  • Capstone Project Documentation
  • Capstone Project final Presentation
  • Student Review

    Pleasant and friendly trainers to guide you in a learning environment. Receptionist is helpful in understanding the type of course one needs and helpful in assisting on the necessary link up for the correct class.

  • Student Review

    The venue is pleasant and provides a good coffee machine with some aromatic coffee such as mocha, cappuccino etc. Reception staff are very helpful and friendly. The trainers whom I have encountered are very proficient in their topics. They are also friendly supporters in facilitating our learning process.

  • Student Review

    A great training centre to upgrade, learn and enroll in SkillsFuture courses. Great trainers!

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What is covered in the Diploma in Infocomm Technology (Infrastructure & Operations) course?

This Diploma equips you with the foundational knowledge and practical skills needed for a career in IT. You’ll gain a solid understanding of IT infrastructure functions, IT operations management, networking fundamentals, server and system administration, storage and data management, cloud computing, and IT service management (ITSM).

Who is the Diploma in Infocomm Technology (Infrastructure & Operations) course for?

This diploma is ideal for individuals who have completed our Certificate and Advanced Certificate in Infocomm Technology (Infrastructure & Operations) or have prior experience or foundational knowledge in IT infrastructure and operations.

This course is ideal for individuals who want to launch a career in IT infrastructure and operations. It’s also suitable for those looking to enhance their existing IT knowledge and skills to advance their careers in this field.

What are the prerequisites for the course?

Some experience or foundational knowledge in IT infrastructure is required. This programme is not suitable for individuals with no prior knowledge or background in IT.

Is there a hands-on component in the Diploma in Infocomm Technology (Infrastructure & Operations) course?

Yes, the Diploma includes hands-on activities and a Capstone Project at the end of this course. This is to solidify your understanding of the concepts and allow you to practice your newly acquired skills in real-world scenarios.

What career opportunities can this Diploma in Infocomm Technology (Infrastructure & Operations) course open?

This diploma qualifies you for various entry-level and mid-level IT infrastructure and operations roles, such as IT Support Specialist, Network Support Technician, System Administrator, or Help Desk Analyst.

Are there any subsidies available?

Yes, you may be eligible for up to 95% subsidies if you are Singapore Citizen, Singapore Permanent Resident, or holding a Long Term Visit Pass Plus. 

Please see the course fees and funding section above to determine your funding eligibility or get in touch with our team for further clarification.

What is the SkillsFuture Career Transition Programme (SCTP)?

The SkillsFuture Career Transition Programme (SCTP) supports mid-career individuals in acquiring industry-relevant skills to improve employability and pivot to new sectors or job roles.

You can choose to study part-time or full-time, depending on what suits you best, and the programme lasts between 3 to 12 months.

This ensures individuals like you have the opportunity to upskill or re-skill while effectively preparing for successful career transitions.

For more information on SkillsFuture Career Transition Programmes (SCTP), visit the MySkillsFuture website.

Is the SkillsFuture Career Transition Programme (SCTP) recognised in Singapore, and how can it help me advance in my career?

Yes, the SkillsFuture Career Transition Programme (SCTP) is a government initiative in Singapore designed to assist mid-career individuals in acquiring new skills and knowledge to facilitate a career transition.

This programme is geared towards individuals who wish to switch industries or occupations due to changes in the job market, technological advancements, or personal career goals.

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    • 7 November - 31 December
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    Swipe or scroll left to view full intake dates if needed

    Capstone Project:
    09 Jan 2025 (Thu)
    10 Jan 2025 (Fri)
    14 Feb 2025 (Fri)

Diploma in Infocomm Technology (Infrastructure & Operations)
Fee Excluding GST $12,400.00
For Singaporeans > 21 $3,720.00
For Singaporeans > 40 $1,240.00
For Foreigners $12,400.00

Why Join Us?

Recognised Certification

Graduate with a recognised certificate

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Real Hands-on Projects

Experience real-world application through hands-on projects with real project partners

Relevant and comprehensive courseware

Learning materials are vetted by our Dean to ensure relevant and up-to-date curriculum

Personalised Mentorship

Gain one-on-one coaching by our mentors when completing your capstone project

Career Advisory & Resources Support

Personalised career advise and support to assist in your job search

Expert-led Training

Trainers are hand-picked industry experts who are certified trainers, offering real-world insights

Meet Your Trainers

Learn Digital Marketing live from industry experts for real-world insights
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Jeff Bezos
CEO, Amazon

Bachelor's of Computing in Information System National University of Singapore

techar
Jeff Bezos
CEO, Amazon

Bachelor's of Computing in Information System National University of Singapore

techar
Jeff Bezos
CEO, Amazon

Bachelor's of Computing in Information System National University of Singapore

techar
Jeff Bezos
CEO, Amazon

Bachelor's of Computing in Information System National University of Singapore

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